Privacy Policy

This website is operated by Aria Paul Limited.  We take your privacy very seriously therefore we urge you to read this policy very carefully because it contains information on:

 

  • Who we are,

  • How and why we collect, store, use and share personal information

  • Your rights in relation to your personal information, and

  • How to contact us and supervisory authorities in the event you have a complaint

 

Who are we?

Aria Paul (‘we’ or ‘us’) collect, use and are responsible for certain personal information about you.  When we do so we are regulated by the General Data Protection Regulations which apply across the European Union (including the UK) and we are responsible as ‘controller’ of the personal information for the purposes of the law.

 

The Information We Collect and Use

  1. Personal Information You Provide to Us

We collect the following personal information that you provide to us:

  • Your Full Name

  • Your Address

  • Your Email Address

  • Your Phone Number (where applicable)

  • Your Credit Card Details

 

Some examples of when we collect this information include:

  • Ordering an item

  • Filing a refund

 

  1. Personal information from other sources

We may receive information about you from other sources.This includes:

  • Google Analytics

  • Social media platforms where applicable

 

We will add this information to existing information we hold on you largely for marketing purposes to better understand our customers.

 

Cookies and Similar Technologies

A cookie is a small text file which is placed onto your computer or electronic device when you access our website.  Similar technologies include web beacons, action tags, local shared objects (‘flash cookies’) and single-pixel gfts.  Such technologies can be used to track users’ actions and activities, and to store information about them.  We use these cookies and/or similar technologies on this website.

 

This information helps us build a profile of our users.  Some of this information may be aggregated or statistical, we means you will not be able to identify them individually. 

 

On the first occasion that you use our site we will ask whether you consent to the use of our cookies.  If you do not, cookies will not be used.  Therefore you can opt-out of using cookies at any time or you can set your browser not to accept cookies and whether the websites below tell you to remove cookies from your browser.  However, some of our website may not function as a result. 

 

How Do We Use Your Personal Information?

We collect information about our users for the following purposes:

  • Processing your order requests

  • Processing refunds

 

Who Your Information Is Shared With?

We may share information with:

  • Law enforcement agencies in connection with any investigation to help unlawful activity

 

We do not share any information with any other third parties.

 

Marketing

We would like to send you information about products, offers, competitions and our business which may be of interest to you.  Such information could be sent via post, email or text message. 

 

We will ask whether you would like to hear from us to send you marketing message on the first occasion that you provide any relevant contact information (i.e. purchase, signing up to a newsletter, entering a competition).  If you do opt in to receive such marketing from us, you can opt out at any time.

 

Whether personal information has to be provided to you, and if so, why?

The provision of the following information is required from you:

  • Name

  • Address

  • Email Address

  • Phone Number

  • Credit Card Details

 

This is to enable us to process an order or a refund.  We will inform you at the point of collection whether you are required to provide this information to us.

 

How long will the information be kept by us?

All information provided to us will be retained to ensure that we can process and meet bookkeeping or tax liability requirements.  We hold this information for us to 6 years after it is provided.

 

Keeping Your Information Secure

We have appropriate security measures in place to prevent personal information from being accidentally lost or used or accessed in an unauthorised way.  We limit access to your personal information to those who have a genuine business need to know it.  Those processing your information will do so only in an authorised manner and are subject to duty of confidentiality. 

 

We will use technological and organisational measures to keep your measures secure.

 

We will also have appropriate data security measures in place. 

 

Indeed while we will use reasonable efforts to secure your personal data, in using this site you acknowledge that the use of the internet is not entirely secure and for this reason, we cannot guarantee the security and integrity of any personal data that are transferred from you or to you via the internet.  If you have any particular concerns about your information, please contact using the details below.

 

We will not transfer any of your information out of the EEA (European Economic Area).

 

What rights do you have?

Under the General Data Protection Regulation, you have a number of important rights free of charge.  In summary, the following rights to:

 

  • Fair processing of information and transparency over how we use your information

  • Access to your personal information and to certain supplementary information that this Privacy Notice is designed to address

  • Require us to correct any mistakes in your information to which we hold

  • Require the erasure of certain information concerning you in in certain situations

  • Receive the personal information concerning you which you have provided us, in a structured way, commonly used and machine readable format and have the right to transmit those data to a third party in certain situations

  • Object at any time to processing information concerning you for direct marketing purposes

  • Object to decisions taken by automated means which produce legal effects concerning you or similarly significantly affect you

  • Object in certain other situations to our continued processing of your personal information

  • Otherwise restrict our processing of your personal information in certain circumstances

  • Claim compensation for damages caused by our breach of data protection laws

 

For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Commissioner’s Office (ICO) on individual’s rights under the General Data Protection Regulations. 

 

If you would like to exercise these rights, please:

 

  • Email, call or write us

  • Let us have enough information to identify you

  • Provide proof of your identify (e.g. drivers license, passport)

  • Let us know the information to which your request relates to

Changes to Privacy Policy

We may change this policy from time to time.  You should occasionally refer to this policy to ensure you are aware of the most current version.  Please note that all updates and changes are made on this website and will take immediate effect once published on this site.

 

This policy was published on 23/05/2020

 

If you have any further questions, please email us at contactus@ariapaul.com