Zara One Heart Necklace

Qualified items can be returned within 28 days after the purchase date.  All items must be unworn, with labels attached and in their original unmarked packaging with proof of purchase. 

The following items are not refundable:

Earrings (due to hygiene reasons)

Jewellery sets (as these are priced with earrings)

Please refer to the full refund policy for further details

All our orders are sent via Royal Mail, Tracked & Signed.  Delivery timelines

UK Standard Delivery

The standard delivery charge is £3.95.  Delivery takes 3-5 working days

Standard delivery is free for all orders exceeding £75

UK Express Delivery

The express delivery charge is £6.95.  Delivery takes 1-2 working days

Rest of the world

The delivery charge is £11.95 and takes 7-10 working days.